This page offers software tools that may be of use to
you. The first two allow me to remote control onto your
computer via TeamViewer -- this must be setup ahead
of time and the userID must be provided to me. Feel free
to install the other tools to attempt to clean up spyware by yourself.
Windows Remote Control app so i can see your screen (provide ID only)
Apple Mac Remote Control App (provide ID only)
Great app for discovering Spyware
Constant antispyware protection/blocking
Microsoft's free security product (beta) 32-bit
Microsoft's free security product (beta) 32-bit
Free antivirus software
Techtool to help to see all possible places that apps start (Windows).